Refund policy

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which the contract was concluded.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a written statement (e.g. an e-mail or a letter sent by post). Contact details:

Stefanie Troy
Merlinweg 39
50997 Cologne
Germany
E-mail: Stefanie.Troy@quiltwerke.com

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us (e.g. express delivery), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

- End of the cancellation policy -